About us
Who operates this store, what we sell and how we work · Last updated: 8 November 2026
Defeng Play is the trading name of DEFENG ELECTRONICS TECHNOLOGY SDN. BHD., a private limited company incorporated in Malaysia and registered with the Companies Commission of Malaysia (SSM) under registration number —. We sell digital game credits, top-ups and gift cards to customers in Malaysia and worldwide.
What we do
We buy game credits and gift cards and resell them to consumers at retail. When a customer orders, we either deliver a redeem code to their email address or credit the in-game account ID they give us at checkout. Everything we sell is delivered electronically — we hold no physical stock and operate no warehouse.
Our range covers mobile game top-ups, PC and console wallet codes, and digital gift cards. The full list is on the store page. Prices, delivery times and availability are shown on each product page before you pay.
What we do not do
How we operate
| Business model | Direct-to-consumer online retail of digital goods. We sell to our own customers; we do not process payments on behalf of other merchants, and no third party receives funds through us. |
|---|---|
| Where we are based | — |
| Registered | — |
| Who handles support | Our own staff. Enquiries reach this company directly — support is not outsourced to a call centre or reseller. |
| Payments | Processed by licensed third-party payment providers. Card and online-banking details are entered on the provider's own page; we never see or store them. |
| Personal data | Handled under Malaysia's Personal Data Protection Act 2010. See our Privacy Policy. |
| Consumer rights | We sell to consumers under the Consumer Protection Act 1999. Refunds follow our Refund Policy. |
How delivery works
Orders are fulfilled electronically, usually within minutes of payment clearing. Depending on the product, you receive either a redeem code by email or a direct top-up to the account ID you supplied. Full detail, including timeframes and what to do if something does not arrive, is on our Delivery Policy page.
How to reach us
Email [email protected], or see the Contact page for our full company details, telephone number and response times. We answer during Monday to Friday, 9:00–18:00 (MYT).