Help centre
Last updated: 7 November 2026
How it works
- Pick the game and the amount you want.
- Enter your email — this is where your code or receipt goes.
- Pay through our payment partner.
- Codes are emailed automatically the moment payment clears. Top-ups are credited to the game ID you provided.
Delivery times
- Gift card / redeem code: usually under 2 minutes after payment, always within 30 minutes.
- Direct top-up: usually under 10 minutes, up to 2 hours during game server maintenance.
- Manually processed items: within 24 hours. You will get an email when it is done.
Wrong game ID or server
Top-ups are credited to the ID you typed at checkout. If you entered the wrong ID, contact us
immediately at support with your order number.
If the credits have not been delivered yet we can usually correct it. Once a top-up has landed on
another account it cannot be reversed — please double-check your ID before paying.
Refunds
Unused codes can be refunded within 7 days of purchase, as long as the code has not been revealed or redeemed. Once a code has been delivered and viewed it cannot be refunded, because digital codes cannot be taken back. Full details are in our Refund Policy.
Payment
All payments are processed by a licensed Malaysian payment provider. We never see or store your card or online-banking credentials. Available methods (FPX online banking, card, e-wallet) are shown on the payment page.
I paid but got no email
- Check your spam / promotions folder.
- Look up your order on the order page with your order number and email.
- Still stuck? Email us with your order number — we reply within one business day.
Contact
Email: support
Business hours: Monday–Friday, 9:00–18:00 (MYT).
About us
We sell digital game credits and gift cards only. We do not operate, host or promote any form of
gambling, betting, lottery or wagering, and no item on this site can be exchanged for cash.